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Author Archive | Ivo Kruchten

Collaborate network issues

Having network issues while attending a Collaborate session? Loosing connection or getting an error that it is not possible to make a connection? Having sound issues or lag? Please make sure that your network is up to speeds and note Collaborate sessions are bandwidth consuming and any application and webpage which won’t be used during […]

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What can I do if my microphone does not work?

There are several settings which can affect the quality of audio delivered in a  Collaborate session. Use our Audio Setup Wizard to walk you through the steps to configure your audio settings. When you enter your session select Tools>Audio>Audio Setup Wizard and follow the instructions on the screen. If you are using Windows, you should […]

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Unable to launch the application

This error occurs when there is a problem with downloading or executing the JAR (Java Resource) files required for Web Conferencing to run. Often this is caused by a problem with the Java cache or deployment folder. When an Unable to launch the application is displayed, the java cache is typically full, corrupted or unable to […]

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Blackboard Learn Instructor Manual

The Blackboard Learn Instructor Guide provides detailed information about creating and managing Courses. The community engagement capabilities of Blackboard Learn offer the same set of functions and features for managing an Organization. When clicking on the link you will access the guide on the Library website of Blackboard. (more…)

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Tests, Surveys and Pools

These links provide information on how to create and set up Tests, Surveys and Pools. Link give access to the support website of Blackboard. Creating tests and surveys Questions types Make a test available to students Test and survey options Reuse questions Exporting and Importing a Test or Survey  Test and survey results    

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Grade Centre

These links show you how to use the Grade Center. When clicking on a link you will access the Blackboard support pages concerning that item offering explanatory texts and videos. Getting Started with the Grade Center Customizing the Grade Center View  Creating Smart Views  Viewing Grade Details Anonymous Grading Creating a Grade Center Report  Grading […]

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