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I need help, how can I receive it?

Try to find an answer to your question in these FAQ’s and the manuals on

Ask a fellow student/colleague for help (if you have the opportunity)

Contact your faculty EleUM-coordinator.

If your faculty eleUM support is unavailable, you can contact the ICT Service Desk, which will direct your questions to the right support as soon as possible.

You can reach the servicedesk via or (043)3885555.

Alumni and guests are directly referred to the ICTS Service Desk.